Frequently Asked Questions (FAQ)
Find the answers to your questions about Colibrí Tours Colombia and Casa Colibrí here.
CASA COLIBRI HOSTEL
CASA COLIBRÍ HOSTEL: Accommodation
Question (FAQ) | Answer
1. How can I book my stay?
You must contact us directly through our website or WhatsApp to check the availability of beds or rooms before confirming your reservation.
2. What is the age policy at the Hostel?
Casa Colibrí Hostel is designed for an adult environment. For this reason, minors are not permitted to enter or book accommodation.
3. Is there parking for guests?
We can only park motorcycles or bicycles. For cars, there are several public parking options available within one or two blocks.
4. Is the house noisy or is it a party hostel?
Absolutely not. We create a pleasant atmosphere in our garden with good music but at a controlled volume. We are a tranquil café bar environment focused on rest. Music is turned off by 10 PM or 11 PM maximum to ensure guests can sleep without issue. |
5. Do private rooms have their own bathroom?
No. Both dormitory beds and private rooms have shared bathrooms which are simple but comfortable, with hot water.
6. Can I work from the Hostel?
Yes. We have excellent Wi-Fi and tables in the Gastro Bar and other areas equipped with 110V connections to plug in your laptop or devices.
7. Is breakfast service available?
Yes, we offer breakfast service for an additional cost. You can request it at the time of your check-in.
8. What is the smoking policy?
Smoking (including cannabis) is permitted only in the central garden, which is a designated smoking area. The consumption of any other psychoactive substance is prohibited within the property.
TOURS AND ACTIVITIES
TOURS AND ACTIVITIES:
Question (FAQ) | Answer
1. How do I confirm tour availability?
All tours (Walking, Biking, Moto, Tasting) and guide services require prior reservation. Please check our availability for your desired date and time via our website or WhatsApp.
2. What languages does the guide speak?
Our guides are multilingual and can conduct tours in Spanish, English, and French.
3. What is included in the Bike Tour and the Walking Tour?
Both include the guide's accompaniment and a bottle of water. Additionally, fruit tasting is included at Casa Colibrí or Paloquemao Market (depending on the tour).
4. Is the Moto Tour safe?
Yes. For safety, the Moto Tour is for one person only plus the guide. We include a helmet with a Bluetooth communicator, and offer gloves and a jacket (windbreaker or rain jacket) at the client's discretion.
5. Can I include the Triathlete Guide on my road route?
Yes, it is highly recommended. You can book the accompaniment service with our high-performance triathlete guide for an additional cost. Ask us for the rate when quoting your bike rental. |